Data Analyst – United States – Remote

Nelnet is a diversified and innovative company dedicated to enhancing lives as a student loan servicer, professional services provider, consumer loan originator and servicer, payments processor, renewable energy solutions provider, and expert in K-12 and higher education. With over 40 years of experience, we proudly serve our customers, associates, and communities.

Why Work at Nelnet?

Working at Nelnet offers more than just a competitive benefits package. When you join our team, you become part of a community committed to the success of every individual. Our mission is to create opportunities for people where they live, learn, and work.

Position: Data Analyst

As a Data Analyst, you will collaborate with a close-knit team to leverage our codebase and collective skills in SQL, Python, Power BI, and Excel. Your primary responsibility will be to maintain existing reporting systems and develop new solutions for a diverse range of internal and external customers. Our goal is to translate complex data into clear, actionable reports and dashboards that inform decisions across the company. We are passionate about data and continuously seek new tools and approaches to enhance our work and customer experience.

Please note: We are currently unable to consider candidates residing in the following states: Alabama, California, Connecticut, Hawaii, Illinois, Maine, Massachusetts, Michigan, New Jersey, New York, Oregon, Rhode Island, Vermont, and Washington.

Work Environment

Nelnet supports a hybrid work model that balances in-office and remote work. This approach promotes a positive work-life balance, allowing for in-person collaboration while also providing the flexibility of remote work. Hybrid roles typically follow a 3/2 in-office/work-from-home schedule for associates living within 30 miles of an office. Fully remote positions are available for candidates residing more than 30 miles from an office.

Key Responsibilities

• Extract and analyze complex datasets to identify trends and key insights.
• Provide strategic recommendations for system and process improvements based on data analysis.
• Compile, present, and discuss findings with customers through impactful narratives and visualizations.
• Develop reports and dashboards to communicate performance metrics and monitor data quality.
• Continuously seek opportunities for process automation and programmatic solutions to enhance efficiency.
• Proactively address customer needs and support the Nelnet Management team.

Qualifications

Education:

• Bachelor’s degree preferred or equivalent experience.

Experience:

• At least 1 year of data analytics experience, with a proven track record in similar roles.

Competencies – Skills/Knowledge/Abilities:

• Proficiency in data extraction, manipulation, and querying using tools such as Microsoft T-SQL and Snowflake SQL.
• Familiarity with data access and structuring tools (e.g., SQL Server Management Studio, Python, Snowflake SQL, Microsoft Power Query).
• Experience with reporting and dashboarding software (e.g., Microsoft Power BI, DAX).
• Strong skills in Microsoft Excel, including formulas, charts, and Pivot Tables.
• Knowledge of Python for data manipulation and process automation.
• Familiarity with ETL processes, data mapping, and cleansing using Python and SQL.
• Exceptional critical thinking and problem-solving abilities.
• Excellent oral, written, and interpersonal communication skills.
• Strong negotiation, facilitation, and presentation skills.
• Ability to manage multiple priorities and meet deadlines consistently.
• Customer-focused approach with the ability to meet and manage expectations professionally.
• Experience in the student loan or finance industry is preferred.

Compensation and Benefits

The annual compensation for this salaried role ranges from $50,000 to $70,000. Our benefits package includes:

• Medical, dental, and vision coverage
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Generous earned time off
• 401(k) and student loan repayment options
• Life insurance and AD&D insurance
• Employee assistance program
• Employee stock purchase program
• Tuition reimbursement
• Performance-based incentive pay
• Short- and long-term disability insurance
• Robust wellness program

For more information about our benefits, click here.

Commitment to Diversity

Nelnet is an Equal Opportunity Employer and complies with Executive Order 11246, ensuring qualified applicants are employed and treated fairly, regardless of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other protected status.

Individuals with disabilities who require reasonable accommodations to apply or compete for positions at Nelnet may contact Corporate Recruiting at 402-486-5725 or [email protected].

Nelnet is a Drug-Free and Tobacco-Free Workplace.

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